Privacy Policy

1. Information you provide

Depending on the features you use, HomeZorva may process information such as your account email address and display name, property details, maintenance information, home records, service-request information, and documents you choose to add to Home Vault.

2. How information is used

Information is used to provide and personalize HomeZorva features, authenticate accounts, synchronize supported data, organize home information, support requested functionality, improve reliability, and help protect the service from misuse.

3. Home Vault and cloud storage

Supported account data may be stored using HomeZorva's cloud services. When supported cloud backup or synchronization features are used, Home Vault documents may be stored in private cloud storage associated with the authenticated account.

4. AI-powered features

When you use AI-powered features, HomeZorva may use relevant information you have saved to provide the requested response. Only information needed for the feature should be used. Users should verify important home, financial, insurance, legal and safety information before acting on an AI-generated response.

5. Financial information

When you choose to provide or use relevant HomeZorva features, HomeZorva may process home-related financial information such as estimated property value, mortgage balance, estimated equity, mortgage payment information, mortgage interest rate, property taxes, and home insurance information. This information is used to provide requested home-management, financial-intelligence, and AI-powered features. HomeZorva does not collect your bank account credentials or payment card information through these features.

6. Subscriptions and purchases

HomeZorva Plus subscriptions and in-app purchases are processed through Apple. HomeZorva uses RevenueCat as a subscription-management service to help validate purchases, determine subscription entitlement status, support purchase restoration, and operate subscription-related functionality. HomeZorva does not receive your full payment card or Apple payment credentials. Subscription and purchase-history information may be processed by Apple and RevenueCat according to their respective privacy practices.

7. Device authentication

If App Lock is enabled, HomeZorva can use authentication provided by your device, including Face ID, Touch ID, or a device passcode. HomeZorva does not receive your biometric data.

8. Notifications

HomeZorva may request permission to send optional notifications such as maintenance or warranty reminders. You can change notification permission through the app or your device settings.

9. Service requests and sharing

When you prepare a service request or share package, you control the information included. HomeZorva is designed so that review and approval occur before supported information is copied or shared through user-initiated actions.

10. Data retention and deletion

Information may be retained while your account remains active and as needed to provide the service, comply with legal obligations, resolve disputes, or maintain security. Users can initiate account deletion through the HomeZorva account controls in the app. Supported account data associated with the deleted account is intended to be removed as part of the deletion process.

11. Your choices

• You choose what home information and documents you add.
• You can manage device permissions such as notifications and authentication.
• You can initiate account deletion from within HomeZorva.

12. Security

HomeZorva uses technical and organizational safeguards intended to protect account and home information. No method of electronic storage or transmission can guarantee absolute security.

13. Changes to this policy

This policy may be updated as HomeZorva evolves. The effective date will be updated when material revisions are published.

14. Contact