Help center

HomeZorva Support

Help with your account, Home Vault, home records, maintenance and other HomeZorva features.

Account & sign-in

Confirm that you are using the email address associated with your HomeZorva account and that your device has an internet connection.

Home information

Property details, systems, maintenance and home records can be managed from inside the app. If saved information looks incorrect, review the related Home or Home Records screen.

Home Vault

If a document cannot be added, confirm that it uses a supported file type and can be opened normally on your device. If a backed-up document is missing locally, HomeZorva may attempt to restore the supported cloud copy.

Privacy & account deletion

Read the HomeZorva Privacy Policy. Account deletion can be initiated through the HomeZorva account controls inside the app.

Services & Connect

Service-request features are designed to help you prepare and organize information. Review what is included before copying or sharing a package.

HomeZorva Plus & purchases

HomeZorva Plus subscriptions are handled through Apple. If an active purchase is not recognized, use Restore Purchases inside HomeZorva while signed in to the appropriate Apple account.

Contact support

Need help? Email the HomeZorva support team at support@homezorva.com. We can help with your account, Home Vault, purchases, privacy questions and other HomeZorva features. Please do not include passwords, verification codes or other sensitive authentication information in your message.